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FAQ

Questions, answered plainly.

Can't find what you need? Email connect@workrush.co.uk and a person will reply, usually within 1 working day.

General

Who is behind Workrush?

The Workrush team: a digital product studio with 5+ years of building apps, web platforms, AI and automation. We've delivered 150+ projects for 35+ clients across the UK, Europe, India, the USA and the Middle East (see workrush.co.uk). The business is registered in India and has a UK address in London. The fixed-price packages on this site are a new offering from the same team. We don't have testimonials for these packages yet and won't invent any, so we publish a full sample report, fixed prices, a clear process and an on-time guarantee. Read more on the About page.

How do I pay?

Through PayPal, at paypal.me/wokrush, in GBP. You don't need a PayPal account because PayPal also accepts cards. Website and chatbot packages can be paid in full or with a 50% deposit, with the balance due when you approve the preview. Before you pay, the order page explains what happens next and what we'll need from you.

What if you're late?

You get your money back. If an audit isn't delivered within 2 working days of us receiving your payment and your details, email us and we'll refund you in full. AI Ops Starter and the website and chatbot packages have their own delivery windows. See Refunds & guarantee.

Do you guarantee rankings, sales or leads?

No, and you should be wary of anyone who does. Google rankings depend on proximity, competition and many other factors nobody controls. What we guarantee is the work: every item listed, delivered on time, done with care.

Do you need my passwords?

No. For the audits we only look at public information and you make the changes yourself. For automations, you create any API keys in your own accounts and can revoke our access at any time. We never invent or store your passwords.

Is AI used?

Yes, and we say so openly. AI tools help us research and draft faster, which is how we keep prices low. A person reviews and edits everything before it reaches you, and we don't use AI to fake reviews or engagement.

Ordering and payment

Why do you pay first and send details second?

PayPal.Me is a simple, secure way to take a fixed payment without a checkout system. We match your payment to your email, and the delivery clock starts once we have both. If you'd rather ask something first, email us. We're happy to answer before you pay.

Can I pay by card?

Yes. PayPal lets you pay by debit or credit card without creating an account, although this depends on PayPal's options in your country.

Can I get an invoice?

PayPal sends you a receipt automatically. If you need an invoice with your business details, ask in your order email.

What counts as a working day?

Monday to Friday, excluding UK bank holidays. If your payment and details reach us after 5pm UK time, the clock starts the next working day.

Google Business Profile Pack

What if I don't have a Google Business Profile yet?

The pack is designed for trades whose profile is already claimed. If you don't have one, email us first. It may be better to set it up and verify it before paying for an audit.

Will you log in and make the changes for me?

No. You make the changes yourself, and the pack tells you exactly what to paste where. That way you never share your Google login and stay in full control.

Which trades is it for?

Plumbers, heating engineers, electricians, cleaners, roofers, locksmiths, builders, landscapers and similar local service businesses in the UK.

Shopify Competitor Teardown

Do you need access to my Shopify admin?

No. We only review public pages, the same pages your customers see.

Is it only for Shopify?

It's written with Shopify in mind, but other public storefronts such as WooCommerce, Squarespace or Wix are fine. Just tell us in your order email.

Websites & AI chatbots

What's included in the £449 Starter website?

Up to 5 pages written from your details, mobile-first design in your branding, a contact form to your inbox, a Google Business Profile link-up with LocalBusiness schema, search basics, hosting set up on a £0 plan in an account you own, 2 revision rounds and 30 days of fixes. See the full breakdown.

How does the 50% deposit work?

Pay half to start (£225, £425 or £140, depending on the package) and the balance when you approve the private preview. Nothing goes live on your domain until it's paid. You can pay in full upfront if you prefer.

What are the running costs?

Hosting is £0 a month. You pay a domain name (about £5–£15 a year for a .co.uk) and chatbot AI usage (typically £0–£5 a month) directly to the provider. We never add a markup. The optional Care plan is £39 a month.

Can the chatbot give wrong answers?

It's set up to answer only from content you approve and to say when it doesn't know, then offer to take a message. You get a 30-question test sheet before launch. The demo on our site is scripted, not AI.

Can you add a chatbot to my existing website?

Yes, for £279. It works on WordPress, Shopify, Squarespace, Wix, Webflow and most platforms that let you add an embed code. You paste one snippet, or we send exact steps. We never need your password.

Do you have client websites I can look at?

Not for this new package yet, and we won't invent any. This site is our showcase: it was built and deployed with the same pipeline. The wider Workrush team has delivered 150+ app and web projects.

AI Ops Starter

Which tools do you work with?

n8n, Make and Zapier, plus the usual small-business tools: Gmail and Outlook, Google Sheets, HubSpot and similar CRMs, form tools, and SMS providers such as Twilio. We build in your own account wherever possible.

Who owns the automation?

You do. It runs in your account, and you get handover notes explaining how to pause, edit or export it.

Will it send marketing messages?

No. The starter flows are service messages to people who contacted you or are your customers, such as a follow-up after a missed call or an honest review request. We don't build mass or unsolicited messaging. You remain the data controller.

Start with a fixed price and a clear process.

Read the order page first. It lists exactly what we need from you and what happens after you pay. There are no calls to book and no contracts.